S A F I O


General-Services opportunities 

Agero Roadside Assistance

eBay Buyer Support

eBay Seller Support

Enterprise Rent-A-Car

Intuit Quickbooks Support

Road America

Agero Roadside Assistance

Opportunity at a glance:

  • Agero provides emergency roadside  assistance to customers that have the ERS     benefit as part of their automotive insurance   policy or their new vehicle owner’s package.

  • Certification length:
    • Six weeks
  • Intervals available:
    • 24/7/365
  • Interval requirement:
    • 15 hours a week
    • 5 hours over the weekend.

See the Opportunity Announcement  on the portal for more information.

  • Pay level 1:   $9.25
  • Pay level 2:   $9.50
  • Pay level 3:  $9.75

Alternate rate for servicing during busy times: $.21 per minute.

eBay Buyer Support

Opportunity at a glance:

  • Assist first-time buyers with purchases. Troubleshoot issues with orders.
  • Certification length:
    • Phase I - Two weeks in class
    • Phase II - EARN WHILE YOU LEARN for two weeks!
    • Phase III -  Two weeks in class
    • Phase IV -  EARN WHILE YOU LEARN   for  one week
    • Phase V -  One week in class
    • Phase VI -  EARN WHILE YOU LEARN   for the last six weeks. 
  • Intervals available:
    • 7 days a week
    • 8:00am EST - 12:00am EST
  • Interval requirement:
    • Certification minimum (M-F): 20 hours a week. 
    • Production minimum: 15 hours a week
    • 3 hours over the weekend.

See the Opportunity Announcement  on the portal for more information.

  • Pay level 1: $11.25
  • Pay level 2: $11.50
  • Pay level 3: $11.75

Incentives based on service performance:

  • $0.75 per hour above base pay for 1-star service.
  • $1.25 per hour above base pay for 2-star service.
  • $1.75  per hour above base pay for 3-star service.

eBay Seller Support

Opportunity at a glance:

  • Assist eBay customers who use the client's platform to sell their goods.
  • Certification length:
    • Four weeks in class
    • EARN WHILE YOU LEARN the last two weeks!
  • Intervals available:
    • 7 days a week
    • 8:00am EST - 1:00am EST
  • Interval requirement:
    • 15 hours a week
    • 4 hours over the weekend.

See the Opportunity Announcement  on the portal for more information.

  • Pay level 1: $11.25
  • Pay level 2: $11.50
  • Pay level 3: $11.75

Enterprise Rent-A-Car

Opportunity at a glance:

  • Providing information regarding the car rental center location in question;   Respond to inbound sales and customer service inquiries from client's customers;    assisting customers in reserving a vehicle, and must use sales tactics such as assuming the sale   and overcoming objections. 
  • This program uses the AVG (Arise Virtual Gateway) to connect  to client systems. Agents will need to dial into  the system, so a long-distance calling plan will be needed.
  • Certification length: Four weeks
    EARN WHIlE YOU LEARN for two weeks
  • Intervals available:
    • Varies per day. See Opportunity Announcement link below.
  • Interval requirement:
    • 10 hours a week
    • 2 hours over the weekend.

See the Opportunity Announcement  on the portal for more information.

  • Pay level 1: $9.75/hr
  • Pay level 2: $10.00/hr
  • Pay level 3: $10.25/hr

Earn 5%, 8%, and 15% increase for star performance. 

Road America

Opportunity at a glance:

  • Inbound calls for roadside assistance and other service  requests from client’s customers and/or client account   representatives.   Outbound coordination to client’s independent service   providers, such as tow trucks.
  • Certification length:
    • Four weeks
  • Intervals available:
    • 24/7/365
    • Busiest day is Monday
  • Interval requirement:
    • 15 hours a week
    • 3 hours over the weekend.

See the Opportunity Announcement  on the portal for more information.

  • Pay level 1: $9.25/hr
  • Pay level 2: $9.50/hr
  • Pay level 3: $9.75/hr

Alternate rate:   $.022 per min. 

(You will be paid the higher rate.)

Intuit Quickbooks Support

Opportunity at a glance:

  • Interact with Quickbooks customers via phone,  focusing on process related
    questions, data entry and navigations.   Articulate how to use the QuickBooks product accurately and efficiently resolve customer inquiries on the first contact. 
  • Certification length:
    • Four weeks
    • EARN WHILE YOU LEARN last 3 days.
  • Intervals available:
    • Monday - Friday  9:00am - 6:00pm EST
  • Interval requirement:
    • 15 hours a week

See the Opportunity Announcement  on the portal for more information.

  • Pay level 1: $11.25
  • Pay level 2: $11.50
  • Pay level 3: $11.75

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