S A F I O


Retail opportunities

Barnes & Nobles

Home Depot

Neiman Marcus Customer Care

Walgreens Photo Customer Care

Barnes & Nobles

Opportunity at a glance:

  • Handle customer inquiries regarding order status, membership, and/or
    marketplace order.    Create a case in client system for every interaction.    Research customers account to accurately identify best solution/answer for customer inquiry.
  • To service this client program, call center agents will  be required to    build the ASD using an 8GB USB Flash Drive.  
  • Long Distance Service – in order to dial into AVG and Spoken, your phone should have UNLIMITED Long Distance Service
  • Certification length: Three weeks
  • Intervals available:
    • M - F  8:00am - 11:00pm EST
    • S - S   9:00am - 11:pm EST
  • Interval requirement:
    • 15 hours a week
    • 4 hours over the weekend.

See the Opportunity Announcement  on the portal for more information.

  • Pay level 1:   $7.25
  • Pay level 2:   $7.50
  • Pay level 3:   $7.75

Alternate pay:  $1.40 per call.   (You will be paid by whichever rate is higher.)

Home Depot

Opportunity at a glance:

  • Assisting customers with  orders,   returns,  replacements,   providing store specific support,   and  contacting vendors for shipping information.
  • A drug screen will be required. 
  • Certification length:
    • Four weeks
    • EARN WHILE YOU LEARN week four!
  • Intervals available:
    • 7 days a week 6:00am - 2:00am EST
  • Interval requirement:
    • 20 hours a week
    • 5 hours over the weekend.
    • May be  holiday requirements

See the Opportunity Announcement  on the portal for more information.

  • Pay level 1:   $11.75
  • Pay level 2:   $12.00
  • Pay level 3:   $12.25

Top performers can earn up to  $14.50/hr

Neiman Marcus Customer Care

Opportunity at a glance:

  • Assisting customers with online  catalog ordering,    order-related issues,   and inquiries related to item  sizing, color, material, dimensions, warranties and  shipping
  • Only agents who live in the following states may service this client:
    • AZ, CO, FL, GA, HI, IL, LA, MI, MO, NC, NJ, NV, PA, TX, VA, WA, and the District of Columbia
  • A second background check will be required. 
    • Will include  detailed Federal Criminal Search and Social Security Verification.
  • Certification length:
    • Four weeks
    • EARN WHILE YOU LEARN for the last week!
  • Intervals available:
    • 7 days a week 1:00pm - 9:00pm EST
  • Interval requirement:
    • 15 hours a week
    • 4 hours over the weekend.

See the Opportunity Announcement  on the portal for more information.

  • Pay level 1: $10.75
  • Pay level 2: $11.00
  • Pay level 3: $11.25
  • Alternate pay rate:
    • $0.235 per minute
  • You will be paid the higher of the two  pay rates. 


Walgreens Photo Customer Care

Opportunity at a glance:

  • Inbound calls from Walgreens customers regarding Photo orders and/or inquiries.
  • Seasonal client
  • Certification length:
    • One week and two days. 
  • Intervals available:
    • 24/7/365
  • Interval requirement:
    • 15 hours a week
    • 3 hours over weekends

See the Opportunity Announcement  on the portal for more information.

  • Pay level 1:  $9.25
  • Pay level 2:  $9.00
  • Pay level 3: $8.75

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